Privacy Policy
Effective January 1, 2026
B&C Springdale Concrete Company, springdaleconcretecompany.com, hello@springdaleconcretecompany.com
Who this policy covers
This policy explains how B&C Springdale Concrete Company handles the information you share with us through this website, by phone or by text. We're a concrete contractor based in Springdale, AR, and we only ask for what we need to answer your question, look at your job and give you a quote.
It applies to every page on this site, starting with our home page, and to the contact form you can reach from any of them. If you have a question about anything here, our contact page is the quickest way to reach us.
What information we collect
When you fill out our form, call or text, we collect what you choose to give us. That's usually your name, phone number, email address, the address of the job and a short description of the work, such as a cracked driveway or a new patio.
When you browse the site, some details are collected automatically. These include your general location by city, the type of device and browser you use, the pages you visit and how you arrived at the site.
We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website.
How our contact form works
Our contact form is run by an outside form service, so what you type is sent to that service and then passed on to us. That service stores your answers under its own privacy terms, and we use them only to get back to you about your job.
Cookies and site analytics
Cookies are small files your browser saves so a site can remember things between visits. We and the tools we use may set cookies to keep the site working and to count visits.
We use analytics to see which pages people read and where they leave, so we can make the site clearer. These reports show trends across many visitors, and we don't use them to identify you personally.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to reply to you, set up an estimate visit, prepare your quote, schedule the work and follow up once the job is done.
We don't sell your information or rent it out. We share it only with people who help us run the business, such as the form service, our phone provider and our website host, and only so they can do that work. We'll also share it if the law requires us to.
How long we keep it
We keep your contact details and job notes for as long as we need them to finish your project, stand behind our work and keep ordinary business and tax records. When we no longer need them, we delete them or keep them in a form that no longer identifies you.
We protect what we keep with reasonable care, but no website or phone system is perfectly secure, so please don't send us anything you'd consider highly sensitive.
Your choices and rights
You can ask us what information we hold about you, ask us to correct it or ask us to delete it. If you've asked us to stop calling, texting or emailing you, we will, and we may keep only a note saying so, so that we don't contact you again by mistake.
Depending on the state you live in, you may have more rights under its privacy laws. Tell us what you're asking for and we'll help where those laws apply.
Children's privacy
This site is meant for adults planning work on their homes and property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always the one on this page.
How to raise a privacy concern
If something here doesn't sit right with you, or you want to use any of the rights above, call or text us at (479) 231-3503 or reach us through our contact page. We're available Monday through Sunday, 7 AM to 10 PM, and you can expect a reply within 1 business day.
You can read more about who we are and how we work on our about page.